SAP C4C Online Quiz

Following quiz provides Multiple Choice Questions (MCQs) related to SAP C4C. You will have to read all the given answers and click over the correct answer. If you are not sure about the answer then you can check the answer using Show Answer button. You can use Next Quiz button to check new set of questions in the quiz.

Q 1 - Which of the following options can be used by SAP C4C Administrator to manage the test and production tenants?

A - Service Control Center → Systems

B - Service Control Center → Overview

C - Service Control Center → User Subscriptions

D - Service Control Center → Administration

Answer : A

Explanation

SAP C4C Administrator can manage the test and production tenants using Service Control Center → Systems

Q 2 - Questioning is a sub step under scoping where you review questions as per your business needs?

A True

B False

Answer : A

Explanation

Questioning

This is a sub step under scoping where you review questions as per your business needs. You have different elements to select and under each category you have questioning information that you have to answer.

Q 3 - All the personalization has been performed, is usually done by end user on their HTML 5 screen by end user itself?

A - True

B - False

Answer : A

Q 4 - While defining Service Levels, alert when overdue option allows to send an alert to service agent?

A - True

B - False

Answer : A

Q 5 - Price master data for Pricing is maintained in Products work center?

A - True

B - False

Answer : A

Explanation

Pricing in C4C depends on price master data which is derived from Price master list. Price master data is maintained in Products work center.

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